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Does Your Business Actually Need a Blog?

Probably not a blog. Probably four or five pages that answer what buyers ask before they call. Here is how to tell which one you need.

Editorial card asking whether a small business needs a blog, with the answer that four or five question pages usually do the job

Probably not the blog you are picturing. What a small business usually needs is four or five pages that answer the questions people ask before they hire you, sitting in the main menu where a buyer can find them.

That is not a blog. It is smaller, it does not need feeding every week, and it is done when it is done.

Why does everyone tell you to start one?

Because "add a blog" is cheap advice. It costs the person giving it nothing, it sounds like progress, and it is impossible to argue with in a meeting. Nobody has to say what you would write, who would write it, or what happens in month four when you are busy.

It also gets bundled into website quotes because a blog is easy to build. Adding the section takes a developer very little time. Filling it takes you the rest of your life.

What is a blog actually for?

A blog is a publishing habit, not a feature. It works when there is something new to say on a schedule and a person whose job includes saying it. Take either half away and you get a page called News with three posts on it from two years ago.

The question is not whether blogging can work. It is whether it works for a business with your sales cycle, your calendar, and your staffing. Those are different questions and only the second one is about you.

What should you build instead?

Answer pages. Take the questions you get asked before someone commits, and give each one its own page with its own address.

A roofer gets asked what a roof costs in their town, how long the job takes, and whether the crew is insured. A clinic gets asked what to bring to a first appointment and whether a referral is needed. A wholesaler gets asked how to open an account, what the minimum order is, and what the lead time looks like in a normal week.

Those are not blog posts. They are pages of your website. They stay true for years, they belong in the navigation instead of a dated archive, and they are what someone wants open in a tab at the moment they decide who to call.

If you are not sure how many pages that adds up to, the sizing question is worked through in how many pages does your website need.

Where do the questions come from?

Your inbox. Your phone. The quotes you send and the ones that go quiet.

Write down every question you answered in the last month, before you look at a single keyword tool. The ones you answered more than twice are your pages. The one you are tired of answering is your first page.

This is also the cheapest content you will ever produce, because you already know the answers. You are not researching a topic. You are writing down what you say all day, which is a different and much faster job. Who does that writing, and what happens when it gets handed to someone who has never done your work, is covered in who writes your website copy.

Does any of this help you get found?

Some of it, in a specific way. People search in questions. A page that answers one question clearly, and is actually about that question, can be found by someone typing it. A blog post buried under six newer posts is harder to surface and harder to link to.

Nobody can promise you a position, and you should be careful with anyone who does. What you can control is whether the page exists, whether it is findable in your own navigation, and whether it says something a competitor's page does not.

If your problem is that people in your own town cannot find you at all, a blog is the wrong tool entirely. That is a local visibility job: how to show up in local search in Ontario.

When is a blog genuinely the right call?

Three conditions, and you want at least two of them.

Your buyers research for weeks. If people compare, read, and come back before they spend, there is room for a body of writing to do work while you sleep. If they call the first plumber who answers, there is not.

Someone will actually write. Not "we will find time". A named person, a slot in the week, and a tolerance for publishing something imperfect. If that person is you and you are on a roof all day, be honest about it now rather than in November.

Your field changes. Rules, prices, products, seasons. If something real changes often enough to write about, the schedule feeds itself. If nothing changes, you will run out of things to say and start writing filler, which is worse than silence.

You publish every day. Why are you telling me not to?

Fair question. We publish because our buyers are actively deciding about websites and searching in questions while they decide, and because writing is part of the work here rather than time taken away from it.

Your situation is probably not that. If your day is furnaces or fillings or fitting kitchens, an hour of writing is an hour off the job. That hour is a real cost and it belongs in the decision. Advice that ignores it is advice from someone who is not paying it.

What does an abandoned blog cost you?

More than an empty section would.

A visitor who clicks News and sees the newest post is from 2023 learns something about how closely you watch your own business. It is a small signal and it points the wrong way, on a page you paid to build.

If you have one of those now, you have two decent options. Take the posts that are still true, turn them into proper pages in your navigation, and retire the rest. Or remove the section and put the space toward the pages people actually open. Neither is a rebuild, and both belong in the same category as the other small repairs described in rebuild or fix your website.

What if you want one anyway?

Then run it in a way that survives a busy month.

Monthly beats weekly, because a schedule you keep beats one you announce. One question per post, answered the way you would answer it on the phone. When a post turns out to be one people keep landing on, promote it out of the archive and into the menu as a real page.

And judge it by enquiries rather than by post count. Publishing is easy to measure and easy to feel good about, which is exactly why it is a bad measure. What to track instead is in how to tell if your website is working.

What does this cost to build?

Adding pages to a site that already works is hours, not a project. The build is rarely the expensive part. The writing is.

If the site itself is the problem, our marketing sites and landing pages run from $1,200 to $8,000, and store and B2B builds start at $2,900. The numbers are on pricing and how we scope a build is on web design. A blog section inside that is a small line. It is the ongoing writing that costs, which is the part worth deciding before you agree to it.

If you want to know which pages your site is missing before you commit to writing anything, send us the URL for a free teardown. We will tell you which questions your buyers are asking that your site does not answer, and whether a blog would earn its keep for your business or just sit there, whether or not you work with us.

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